Clari Copilot

Connect Clari Copilot to analyze your sales conversations with AmpUp

Connect Clari Copilot (formerly Wingman) to AmpUp to import your call recordings and transcripts. AmpUp’s AI agents will analyze your sales conversations to deliver personalized coaching and help your team close more deals.

Prerequisites

Before connecting Clari Copilot, ensure you have:

Clari Copilot admin access

API access enabled in your Clari Copilot instance

AmpUp admin access for your organization

What Data Syncs

From Clari Copilot to AmpUp

Data Type	Description
Call Recordings	Video and audio recordings of sales calls
Transcripts	Speaker-labeled conversation transcripts
Call Metadata	Duration, date, meeting title, call type
Participants	Attendee names, emails, and roles
Battle Cards	Triggered battle cards and coaching cues
CRM Associations	Linked accounts and opportunities

Initial sync imports calls from the last 90 days. New calls sync automatically within minutes of processing.

Connect Clari Copilot

1. Navigate to Integrations

   In AmpUp, go to Settings → Integrations → Clari Copilot.

2. Enter Provider Credentials

   Click the Connect Clari Copilot button. AmpUp will prompt you to enter the API Key and API Secret from your Clari Copilot workspace settings (Workspace Settings → Integrations → Clari Copilot API). AmpUp securely stores these credentials and uses them to access your Clari Copilot data.

   
3. Configure Sync Settings

   Select which teams and call types to include in the sync.

4. Initial Import

   AmpUp will import your Clari Copilot calls. This typically takes 2-4 hours.

Configuration Options

After connecting, you’ll see the field mapping interface where you can configure which call data syncs from Clari Copilot.

Team Selection

Choose which teams’ calls to import:

1. Go to Settings → Integrations → Clari Copilot → Teams
2. Enable or disable teams as needed
3. New calls from enabled teams sync automatically

Call Filters

Filter	Options
Call Duration	Minimum length (default: 5 minutes)
Call Types	External, internal, or both
Date Range	How far back to import

Historical Import

Select your initial import range:

• 30 days - Quick setup
• 90 days - Recommended
• 6 months - Extended history
• 1 year - Full history

How AmpUp Enhances Clari Copilot

Deeper Analysis

AmpUp’s AI goes beyond surface metrics to understand why deals win or lose.

Personalized Coaching

Each rep gets individualized feedback based on their specific calls and patterns.

Proactive Prep

Alex uses call history to prepare reps for upcoming meetings with the same accounts.

Skill Development

Maya creates practice scenarios targeting each rep’s growth areas.

Sync Status & Troubleshooting

Check Sync Status

View sync status at Settings → Integrations → Clari Copilot → Status.

Status	Meaning
✅ Connected	Integration active
🔄 Syncing	Import in progress
✅ Real-time	Live sync enabled
⚠️ Warning	Partial sync or delay
❌ Disconnected	Reauthorization needed

Common Issues

Calls not appearing in AmpUp

• Wait for Clari Copilot to finish processing the call (up to 2 hours)
• Verify the call meets minimum duration requirements
• Check that the team is included in sync settings

Missing transcripts

• Transcripts require clear audio quality
• Very short calls may not be transcribed
• Check if the call was recorded with transcription enabled

Connection expired

OAuth tokens periodically expire. Click Reconnect in integration settings to reauthorize.

Duplicate calls

If you have both Clari Copilot and another conversation intelligence tool connected, AmpUp deduplicates calls based on meeting time and participants.

Disconnect Clari Copilot

To remove the integration:

1. Go to Settings → Integrations → Clari Copilot
2. Click Disconnect
3. Confirm disconnection

Disconnecting stops new call imports immediately. Previously synced data remains in AmpUp.

FAQ

Can I use both Clari Copilot and Gong with AmpUp?

Yes, but we recommend connecting only one conversation intelligence platform to avoid duplicate calls and confusion.

Does AmpUp work with Clari (Revenue Platform)?

This integration is specifically for Clari Copilot (conversation intelligence). Clari Revenue Platform integration is on our roadmap.

How does AmpUp handle Clari Copilot's battle cards?

AmpUp imports battle card triggers as additional context but provides its own AI-powered coaching recommendations.

What happens to my Clari Copilot data?

Your data remains in Clari Copilot. AmpUp creates a copy for analysis. Disconnecting AmpUp doesn’t affect your Clari Copilot data.